Addmotor provides the following warranty coverage on all their electric bikes:
Technologies: 2 Year Warranty
Motor and Battery: 1 Year
Addmotor’s goal is 100% customer satisfaction and treasures every relationship with every customer. So, no matter what type of problems you have, please do not hesitate to contact the Addmotor customer service team.
If your bike arrived damaged, please take clear pictures and/or photos showing the damage and send to Addmotor at email@example.com
If you experience any after-sale issues with your electric bike, such as technology issues, malfunctions, damage, etc, or if you need help understanding how to use a feature please contact the Addmotor support team via email at firstname.lastname@example.org